I’m an international customer where is my package?   | Ravenectar

I’m an international customer where is my package?

 As a reminder all of our apparel is printed on demand. It takes on average 5-7 business days to print before an order ships.

For international orders shipping can take an additional 2-4+ weeks depending on the destination. 

Tracking:

Tracking number can take 24-48 hours to update. 

Keep in mind that once the package leaves the United States the tracking number may not update. Also, when a package leaves our warehouse we no longer have control over it. So the fastest way to get accurate and up to date information about your package is to call the carrier or your local post office. We are more then happy to assist you with any shipping issue.

If you are an international customer and your tracking number says “delivered” but you never received your package please contact your local post or customs office as soon as possible.  

Certain countries charge duty fees, to their citizens, for importing foreign goods. Sometimes they hold packages for pick up if a fee has been applied. For whatever reason when this occurs they often mark the tracking number as delivered. Even though they are still holding it. (This tends to occur most often in the UK)